😱Holy Hades! 15 minutes?!😴
🥱How actionable is the information from a survey that long?
😬Would you take a 15 minute survey? Let me know in the comments and share your "not-so-great” survey stories.
👉It’s important to capture the voice of the customer...but my goodness...let’s make sure our customer listening posts are designed in a way that our customers would want to use!
#voc #customerexperience #design #cx #survey
👀Check out the Southwest Airlines brilliant #customer friendly approach to bringing back portions of in-cabin service. #simple often brings the best #CX.
📱Scan your napkin’s QR code
🥤Select your beverage
👉Show the flight attendant your choice.
🤐No speaking. 😷No mask dropping. Safety and #simplicity.
Bonus...creates an easy way for non-native language speakers or those with hearing challenges.
Pausing the weekend 🌿 #nature series to honor my mom on Mother’s Day today.
👩🎓Watching my mom get her MBA the year I graduated from High School showed me that there should be no boundaries (be they age, culture, gender, pre conceived role expectations) on what one wants to accomplish.
🌏Her love of #travel and appreciation for the globe shaped my excitement to experience and work all over the world.
🛩Starting her own travel practice encouraged me to believe in #entrepreneurship
❤️I’m who I am today thanks to Mom. Happy Mother’s Day to you and to all the mothers out there. You are amazing!!
I’m not intending to create a Saturday #nature 🌳series but here’s another #hike 🎒photo. Taking a day off on Tuesday was wonderful. Keeping it LinkedIn business though, once again I found great value in unlocking my mind to...
🌿Discover the most Austin-esque scenery that I’ve found in North Texas.
🤲 Think of new ideas on how I can best support and encourage my spouse on her really great kids holiday book idea
🎵 Realize that ABBA is both a wonderful and tortuous ear worm after 7.5 miles
⛰Create ideas on how to “give back” by finding new ways to bring nature to communities who have very little access to it
#community #business #entrepreneur
