Testimonials

"Rick Denton is not only a superb Customer Experience practitioner with practical and attainable advice, he is also a showman. His ability to bounce off co-hosts and other attendees input and relate it back to the topic at hand is second to none. Rick is not only an expert in his field but an expert speaker as well and the combination of those two skills makes him a deadly combination. We highly recommend any organisations looking for an energetic CX speaker to reach out to Rick."

Richard Kennedy - Arcet Global

“Rick Denton has been an integral part of the success of the panel discussions that he has featured on for us. This is not only down to his incredibly CX expertise and insights, but attributable to the passion and energy that shines through in every interaction with Rick. He has a real talent for connecting with fellow speakers, pinpointing insightful knowledge and presenting this in a compelling and engaging way. We cannot recommend Rick and his skills enough.”

Scott Cormack

Global Event Director

CX & Travel

Reuters Events

“I would recommend Rick for nearly any industry audience in customer care, support or customer experience for a number of reasons, not the least of which is his knowledge and commitment to keeping on top of key issues relating to customer service, VOC and customer experience.  Rick has contributed extensively to the knowledge of CCNG members this year and we plan to engage Rick as much as possible going into 2022 to assist members as a valuable resource in these areas.  Rick focuses on engaging his audience, whether in person, podcast, video, webinar….he seems to master is all with a fun and charming personality.”

David Hadobas

President and CEO of CCNG International Inc.